Our Process
How a roofing job runs in Addison, step by step: the call, the written quote, the work and the final walkthrough — and the less expensive option named when there is one.
Four steps, start to finish
Every flashing joint checked first, the attic walked under the stain, then a written quote before any work.
Call and tell us when it drips
Only in wind-driven rain, in every storm, or on a dry day: each points at a different joint, and most leaks are narrowed down on the phone before anyone drives over.
Joints first, then the attic
The flashing at walls, pipes, chimneys and parapets is checked before the shingles, then the attic is walked under the same spot, so the path of the water is traced rather than guessed.
Written quote, failed joint named
The boot, the step flashing, the parapet seam — named, photographed and priced in writing before any work.
Rebuilt, not smeared
Failed flashing is replaced or reset on a dry roof rather than buried under more sealant, and the before and after photographs are yours to keep whatever you decide next.
Every range on one page
These are estimated ranges for Dallas County; your own is quoted once we have looked.
What to do while you wait for us
Most leaks give you a night's grace if you do a few things right. A few do not, and those are worth a call now.
Stop the damage
Move what you can out from under it, put a bucket down, and switch off any circuit with a light fixture or fan near the water.
Pierce a bulging ceiling on purpose
A small hole at the lowest point, over a bucket, lets trapped water out in a controlled way instead of bringing the ceiling down.
Stay off the roof
A wet roof after hail is slick and may be cut up underfoot. It can wait for a ladder and a crew.
Write down when it drips
In every rain, only when the wind is behind it, or on a dry day. That one note narrows the search more than anything else.
After a hail storm, half the town calls in the same week
Worth knowing before you start calling around, and worth planning for before the next storm season.
Hail is a regular visitor here: 22 hail reports within ten miles of Addison in 2023 and 14 in 2024, the largest at two inches. After a storm like that every roofer in the area is triaging, and a house or a unit with water coming in goes ahead of a roof with a few dents in the vents.
What that means in practice: a ceiling filling with water is a tarp tonight and a permanent repair once the roof is dry, because sealant and new flashing do not bond to a wet surface. Anything that can wait is best booked in a dry week, with the boots and flashing checked before the spring storms rather than after them.
- Active water treated as same day where weather and daylight allow
- Tarp first, permanent repair on a dry roof
- Dry-week bookings for boot and flashing checks
- Told honestly if tonight is really tomorrow morning
Want a figure on it?
The estimated range before we travel, and the figure in writing before any work starts.